Refund policy

 

My "Love it" Guarantee. 

I make clothes for women, and after doing it for as long as I have, I know what women love to see and feel when they wear my pieces. 

So that's why I have a "Love It" Guarantee, which is - 

If you don't love it the instant you see yourself in it, I will help you to find yourself a replacement that does make you feel that way. 

Ts & Cs: 

The replacement item has to be the same or a greater price as the piece you bought in first place, minor fitting for certain pieces (like the hem) can be included in the price. 

Items damaged as a result of wear and tear are not considered faulty. However, where possible, I will be happy to repair your much-loved pieces for a cost according to the job that needs to be done. 

To be exchanged, (within the first 10 days after you received your order)  garments must be in perfect condition, unused, with tags still on, so be careful when trying on, particularly around strong scents or pet hair. Returned items that are damaged, soiled, altered or no longer with a product tag attached will not be accepted and will be returned to you. 

All shipping costs for returning your pieces are your expenses and are non-refundable. 

I strongly recommend using a trackable shipping service or purchasing shipping insurance as unfortunately I can’t guarantee that I will receive your returned item. 

Colours may vary depending on your computer monitor, so we cannot guarantee your monitor’s display of any colour will be completely accurate.